BedrijfsinformatieFor an international software company based in Ghent we are looking for a Customer Success Manager.
- As CSM you are a trusted advisor, which means you are a true expert who can help and guide customers by helping them getting the most out of the software.
- Optimise the customer's expierence and create longterm client relationships by proactively managing the entire customer lifecycle: from onboarding, the adoption phase and to renewal.
- You have at least 2 years of expierence in an client-focused role, which is key to give credibility towards our customers.
- You have a fluent knowledge of Dutch and English. A good basic knowledge of French is sufficient.
- Accountancy knowledge is important to understand the clients needs.
- You are the friendly face that really likes to help people and have patience when needed.
- You understand there are all kinds of customers who all have different needs.
- You're innovative, you share your ideas to do things better.
- You want to add value to the team but can work independent when needed.
- The customer comes first, always!
- Time management is no issue for you.
- A competitive salary with additional benefits and 26 days holiday.
- Generous annual training allowance.
- Macbook air and iPhone.
- The opportunity to help build a company that is in de process of building out it's global presence.
- An easy to reach office space near the city of Ghent filled with passionate colleagues.
- Endless supply of excellent coffee, fresh fruit and... drinks on Friday.
- Regular and fun team activities and afterworks.
Sounds interesting? Send an email with your resume to email@example.com.